![]() If you're having any support related issue, please feel free to create a new post in the support section of the Microsoft Mahjong forums.įor any other questions, make sure to post them in the Discussion section of the Microsoft Mahjong forums for the best help from the community at large! We hope this FAQ/Troubleshooting guide was helpful in getting your issue resolved or your question answered. Please try the troubleshooting steps on our fullįAQ guide for some steps to try before creating a new post in the support section of Microsoft Jigsaw on the Xbox Forums for further assistance. How can I fix it?Ī: If you're having problems with game crashing or the inability to complete a Daily Challenge. Q: I'm having other problems playing Microsoft Mahjong. Troubleshooting performance and stability problems in PC games guide for more steps. Q: I'm having issues with Microsoft Mahjong crashing or freezing what can I do?Ī: Crashing or freezing issues can happen for many different reasons, but for the best troubleshooting steps you'll want to take a look at our If you're having issues connecting to XboxĬonnecting to Xbox Live from a PC guide for troubleshooting steps. If you can't sign in, you won't be able to save your progress or achievements. This prevents you from accessing your achievements, game progress and other game data saved in the cloud. Does this matter?Ī: The short answer is yes. Q: When I launch the game, I can't sign into Xbox Live. You game save progress will also sync when you sign in to Xbox Live as well. To your Xbox Live account on your device. If you earn any Achievements while playing offline, they will sync to your account the next time you sign in online Such as leaderboards and the ability to purchase content. Keep in mind that if you play offline, some features will not be available. Play games on Windows 10 using Offline mode page for more information and steps to assist. Q: Do I need to be connected to the internet or online to play?Ī: If you're planning to be in an area with no online coverage, such as a plane ride or a sailing excursion, you can prepare you Windows 10 device by placing it into offline mode. Check out the Discussion forums for some tips from the community! ![]() Q: What do I do if I'm having trouble with a Daily Challenge?Ī: All Daily Challenges are tested and guaranteed to be solvable, but sometimes even the best players get stuck. ![]() This FAQ and troubleshooting guide will help you on your way to becoming a Mahjong master as well as lend a hand if you're running into any troubles along the way. Hello out there fellow Microsoft Mahjong players!
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